Refund and Cancellation Policy

Home Refund and Cancellation Policy

Refund policy

We at MPSC store strive to provide the best shopping experience. If you are not satisfied with your purchase, our return and refund policy ensures a smooth and fair process.

Eligibility for Return:
Returns are accepted within 3 days of delivery.
To initiate a return, the product must be unused, in its original packaging, and in the same condition that you received it.
Free Return Pickup:
Free return pickup is available only for products that are incorrect or damaged.
In such cases, please contact us within 3 days of delivery to schedule a pickup at no additional cost.
Return Pickup Fee for Other Reasons:
If the return is for reasons other than incorrect or damaged products, you are required to pay a return pickup fee.
The fee is approximately ₹100, depending on your pin code. This will be communicated during the return process.
Return via Customer’s Own Courier:
You may also choose to return the item using your own courier service. In this case, please ensure the product is shipped back to our address within the 3-day return window.
The shipping cost for returning the product via your own courier is your responsibility.
Refund Process:
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Contact Us:
For any questions about returns or refunds, please reach out to our customer support team at emahatest@gmail.com or 9049010233